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01 — Service

Strategy, PMO & Technology Delivery

Align technology strategy and target operating models, stand up or mature a PMO, and run IT services against ISO/IEC 20000-1 — so transformation programs deliver, not just launch.

  • ISO/IEC 27001
  • SOC 2 TYPE II
  • UAE PDPL
  • ISO/IEC 42001

What this covers

Strategy & Digital Transformation Advisory

Assess current-state IT maturity and define a technology strategy aligned to business objectives. Build multi-year transformation roadmaps, target operating models (TOMs), and an Architecture Review Board (ARB).

PMO & Program Governance

Stand up or mature an EPMO/PMO model — prioritization, dashboards, reporting cadence. Chair governance forums (CAB, Steering Committees) and track benefits realization/ROI.

IT Service Management (ITSM)

Design ITSM processes aligned to ITIL 4, prepare and maintain ISO/IEC 20000-1 certification through continuous improvement.

Offshore Delivery Center (ODC) Set-Up

Design and stand up offshore/nearshore delivery centers with governance and quality gates, managing transition from in-house delivery.

From Risk to Results

Whether you are preparing for certification, rebuilding a PMO, governing AI adoption, or recovering control of vendor spend — start with a candid conversation about the outcome you need and the shortest credible path to it.